Release 4: March 26th - April 20th 2021

Below you will find the summary notes for the 4th release of the Nuweb core platform. The focus points are highlighted in yellow.

🚀 New Features

• Added full multi-lingual support across the entire platform for user content. Organisers can now provide translations for events, data capture, images and much more for any language supported within their account.
• Added a new section in Admin > Website > Text that allows organisers to customise customer emails at both the account-level and event-level
• Reserved Seating:
  • Added stands, gates and block allocation
  • Added top menu - including keyboard shortcut guides
  • Object editing menu could be either on the top or the side
  • Added full screen mode + ability to hide right column so the plan can truly be full screen
  • Added the ability to draw Gates/Stands/Stairs:
    • Ability to change how these definitions are called (i.e rename ‘gate’ to ‘entrance’)
    • New interface to assign these attributes, so you can double-check if you’ve done your setup correctly
  • ♿︎ Seat accessibility: display accessibility icon over seat, you can choose to highlight it with a blue background colour too. Accessibility icon was added into the icon library too.
  • Comment: Add any comments to a seat (it could be about visibility, accessibility etc), it will appear in the shop in purchase, and as as a tooltip
  • Under label options you can change how newly added Blocks, Tables, General Admissions are called
  • Seat properties: in the right column when you’ve got any objects selected with seats, you can edit the selected seats’ properties like: accessibility, price bands, gates etc
  • Labelling offsets can go into negative (ie when you want to have a couple of rows with custom labels like VIP, and start labelling after them)
  • No redirect on save + loading animations and error message if an error happened during save, with export button so you can rescue your changes
  • Default object labels are now appear as placeholders in the label editor, instead of filling the field
  • Select multiple seats while holding up control / command (this in addition to holding up shift)
  • Added animation for seating plans that load in small size (because it’s loaded on a phone or because they are big) + “Click to zoom in”
  • Added tooltip in seating editor to check seat properties like gates stairs etc
• Add the ability to create links in our WYSIWYG editor (i.e. in data capture questions, event pages, emails, etc.)
• Added a ‘regional settings’ menu which displays automatically on a customers first visit to a multi-lingual shop
• Added the ability to manage tags (i.e. event tags) from a central interface including the ability to ‘merge’ tags
• Various branding and theming updates:
  • Introduced a new design for picking colour themes in Admin and Hub
  • Ability to style both primary and secondary buttons as either filled or line
  • Ability to change both button colour and button text colour to a wide array of branding values
  • Ability to add full width header images to listing pages and repeat events browse pages
  • Ability to add subheadings to listing pages
  • Ability to edit the top navbar background colour, text colour, layout, menu position and opacity
  • New layout options for footer as well as the ability to edit footer background colour, text colour and an option to hide the bottom footer
  • New alternate footer design if bottom footer is hidden
  • Extended previews in admin to showcase all the new design options
  • New collapsable card components

✨ Enhancements

• Added two new data capture options:
  • “Assign question to all tickets for all events”
  • “Assign question to all tickets of a specific event”
• Added the ability to send a customised order confirmation e-mail for any imported tickets
• Added the ability to specify the currency and language that a page should display in when linked externally (i.e. https://your-ticket-shop.com/?locale=en&currency=GBP). + added support to specify language/currency via cookies for third-party integrations.
• Added new scheduled events header options for further customisation of your schedule/season pages
• Made ‘change currency’ option visible to non-logged in users
• Added new social media and app store links and create compressed pngs for each new icon
• Added sold out/off sale styling for all timeslots, tickets and event blocks

🤝 Integrations

• Added a PayTabs payment gateway integration
• Integrate with the General Entertainment Authority (GEA) for Saudi Arabia
• SumUp: added the ability to toggle the ‘zip code’ field in the payment form
• Quickpay/SumUp: added the ability to link with a test account for testing the integration before going live
• Added a new customer importer to allow migration of customers from external systems
• Added an appView flag added to the shop, which when enabled hides the main menu. This is useful when embedding the shop into an iOS / Android app

🧹 Housekeeping

• Fixed stripe double charge bug in rare cases
• Fixed sales & attendance reporting inconsistencies
• Fixed ordering of addons in ticket shop to match the ordering setup in admin
• Fixed issue where child company menu and listings were displaying in parent company sites
• Allow the ‘purchase limit’ settings to be bulk edited
• Fix: “Access Stream” Button missing when “download” wasn’t ticked
• Fix: Double + Triple rebooking (i.e. rebooking a rebooking that was rebooked). You can book back and forth until your heart is content.
• Fix: Seating plan - price band validation added to ensure that price bands can’t change during sales.
• Fix: Ensure calendars have upper/lower bounds, to stop someone scrolling into oblivion
• Fix: Percentage based fees were formatted with currency instead of %, and had decimal place issues
• Gateway fee previews and price formatting in admin event sale item edit / create were fixed
• Fixed a display issue on validation errors when customer address was set to ‘required’
• Updated the url in the footer of emails to favour the URL provided in settings > company details > website
• Updated the email event-image aspect ratio to more closely match the shop
• Minor bug fixes & display issues for right-to-left languages (i.e. Arabic)
• Fixed date input to follow the new formatting for 12h times
• Removed search from main navigation on all pages
• When creating time slots, the event times are now displayed for ease of reference

💻 Technical

• We now ensure that the exact details of items at the point of sale, are recorded (for future reporting if needed, following rebooking)
• Introduced the concept of ‘protected’ data capture questions which cannot be deleted under any cirumstance. This can be applied to system-critical data capture
• API: added event codes to the retrieve events endpoint
• API: added order items to the transactions endpoint
• API: added data capture answers to the retrieve customers endpoint
• Fully automated the deployment process with the option to display a maintenance mode page during critical database migrations to preserve data integrity